Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has revised its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Social Media Response
Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification versus the original listing because of the remapping.
The company said the updated approach better aligns with similar services.
It has advised users to check their listings and manually change the size where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.
Marketplace Information
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
